VIP Program

399bet VIP — Weekly Cashback and Diamond Tier Exclusive Benefits

The 399bet VIP Program is structured across five tiers — starting from Bronze and going up to Diamond. At each tier, a portion of your weekly net losses is returned as cashback. The more you play, the greater your chance of moving up to a higher tier.

Up to 1.0% Weekly Cashback
5 Tiers Bronze to Diamond
24/7 Live Support
21+ This program is available to members aged 21 and above only.

Five VIP Tiers and Their Cashback Rates


The 399bet VIP Program has five tiers in total. Each tier has a different weekly cashback rate — the higher you go, the more you can get back. Below are the names of each tier and their maximum cashback rates.

Bronze
0.2%
Weekly Cashback
Starting Tier
Silver
0.4%
Weekly Cashback
Intermediate
Platinum
0.8%
Weekly Cashback
Advanced Tier
Diamond
1.0%
Weekly Cashback
Highest
399bet VIP Weekly Cashback Benefits

How Weekly Cashback Is Calculated


Each week, cashback is determined based on your net losses — that is, your total bets minus your total winnings for the week. The cashback rate set for your current VIP tier is then applied to those net losses. This is not a bonus or promotion — it is a direct return you are entitled to.

Calculation Example (Gold Tier)
1

Gold member, weekly net loss: ৳20,000

2

Gold tier rate: 0.6%

3

৳20,000 × 0.6% = ৳120 Cashback

This is the maximum cashback at the Gold tier. At the Diamond tier, the same loss amount could return up to ৳200.

399bet VIP Tier Progression

How to Move Up to a Higher Tier


Tier changes in the 399bet VIP Program depend on your overall activity. No specific limits or thresholds are published — rather, staying regular and active creates the opportunity to gradually move up to a higher tier.

The journey begins at the Bronze tier. From there, your regular account use, betting patterns, and duration of activity are taken into account as the path opens to Silver, Gold, Platinum, and ultimately the Diamond tier. Each new tier brings a higher weekly cashback rate than the one before.

Playing regularly on 399bet Slots or Aster Live Casino keeps your VIP activity going. Note that there is no guaranteed timeframe for tier changes — it depends entirely on your usage pattern.

Your tier may also drop if your activity is significantly low over a certain period. So maintaining consistency is important.

Exclusive Benefits for VIP Members


Beyond cashback, higher-tier members in the 399bet VIP Program also receive some additional benefits. These benefits make your experience more convenient.

Faster Withdrawal Processing

Withdrawal requests from VIP members are generally completed within 5–30 minutes. This benefit is available across all three methods — bKash, Nagad, and Rocket.

Priority Support

24/7 live chat and email support is available in both Bengali and English. VIP member requests are given priority.

Priority Access to Promotions

Whether it is the weekly deposit festival, Friday special, or birthday gift — VIP members get to know about new promotions earlier.

Secure Account Management

Your account and transactions are protected through SSL encryption and OTP verification. Account verification is easier at the VIP tier.

Exclusive Offers

Special offers are occasionally available for higher-tier VIP members that are not open to regular members.

399bet VIP Membership Benefits

For full terms and conditions on VIP benefits, please see the Terms and Conditions page.

Open an account at 399bet now and start your VIP journey

Start at the Bronze tier — the opportunity to earn cashback on each week's net losses is there from day one.

399bet Login or Register
399bet Responsible Gaming Advice

Use the VIP Program Responsibly


Earning cashback is enjoyable, but it should never be a reason to play more. Placing extra bets or going beyond your budget just to move up a VIP tier is not advisable. Cashback is a partial return on losses — it does not guarantee a profit.

  • Set your weekly or monthly budget in advance and stay within that limit.
  • Never treat cashback as a reason to play more — it is simply a small portion of losses returned.
  • Avoid increasing your bets to recover losses — it only makes the situation harder.
  • If needed, set a deposit limit or self-exclusion on your account.
  • 21+ This service is for those aged 21 and above only.

To learn more about responsible gaming, read our Responsible Gaming page.